Privacy Policy

Overview
We care about your privacy.  For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products, services, websites and mobile applications (collectively, our “Services”). Your personal data includes information such as:

• Name 
• Address 
• Telephone number 
• Date of birth 
• Email address 
• Other data collected that could directly or indirectly identify you. 

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.   We’ve also created a Privacy Center that offers answers to your most common questions, quick links to  access your Account Settings, instructions on how to exercise certain  rights that might be available to you, and definitions to key terms and  concepts noted in this Privacy Policy.  If at any time you have questions about our practices or any of your  rights described below, you may reach our Data Protection Officer  (“DPO”) and our dedicated team that supports this office by contacting us at Privacy Policy. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.   

What information do we collect, how we collect it and why 

 Much of what you likely consider personal information is collected directly from you when you:

1. create an account or purchase any of our Services (ex: billing  information, including name, address, credit card number, government  identification);
2. complete contact forms or request newsletters or other information from us (ex: email); or
3. participate in contests and surveys, apply for a job, or otherwise  participate in activities we promote that might require information  about you.

However, we also collect additional information when delivering our  Services to you to ensure necessary and optimal performance. These  methods of collection may not be as obvious to you, so we thought we’d  highlight and explain a bit more about what these might be (as they vary  from time to time): 

Cookies and similar technologies 

On our websites and our mobile applications allow us to track your  browsing behavior, links clicked, items purchased, your device type, and  to collect various data, including analytics, about how you use and  interact with our Services. These technologies automatically collect  data when you use and interact with our Services, including metadata,  log files, cookie/device IDs, page load time, server response time, and  approximate location information to measure website performance and  improve our systems, including optimizing DNS resolution, network  routing and server configurations. Specifically, interactions with the  features, content and links (including those of third-parties, such as  social media plugins) contained within the Services, Internet Protocol  (IP) address, browser type and settings, the date and time the Services  were used, information about browser configuration and plugins, language  preferences and cookie data, information about devices accessing the  Services, including type of device, what operating system is used,  device settings, application IDs, unique device identifiers and error  data is collected. All this allows us to provide you with more relevant  product offerings, a better experience on our sites and mobile  applications, and to collect, analyze and improve the performance of our  Services. We may also collect your location (IP address) so that we can  personalize our Services. If you wish to opt out of interest-based advertising click here [or if located in the European Union click here]. Please note you will continue to receive generic ads. 

Supplemented Data may be received about you from other  sources, including publicly available databases or third parties from  whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and  analyze the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others or if others give us your information, we will only use that information for the specific reason for which it was provided to us.  

How we utilize information 

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given  permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal  compliance or other lawful purposes:

Delivering, improving, updating and enhancing the Services we provide to you 

 We collect various information relating to your purchase, use and/or  interactions with our Services. We utilize this information to:

• Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications)
• Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the Services
• Detect and prevent fraud and abuse of our Services and systems
• Collecting aggregate statistics about use of the Services
• Understand and analyze how you use our Services and what products and services are most relevant to you.

Much of the data collected is aggregated or statistical data about how individuals use our Services and is not linked to any personal information. 

Sharing with trusted third parties 

We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services and with trusted third party service providers as necessary  for them to perform services on our behalf, such as:

• Processing credit card payments
• Serving advertisements
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way email or survey delivery
• Customer relationship management
• Security, risk management and compliance
• Recruiting support and related services. 

These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services. We will also disclose your information to third parties:

• in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
• if we sell, buy, merge, are acquired by or partner with other  companies or businesses or sell some or all of our assets. In such  transactions, your information may be among the transferred assets.

Communicating with you 

 We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us,  such as necessary to deliver transactional or service related  communications. We may also contact you with offers for additional  services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts  may include:

• Email
• Text (SMS) messages
• Telephone calls
• Messenger applications (e.g. WhatsApp, etc.)
• Automated phone calls or text messages.

You may also update your subscription preferences with respect to  receiving communications from us and/or our partners by signing into  your account and visiting “Account Settings” page.
If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or  sharing of your personal information with a co-branded partner, as well  as how to exercise those options. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy  policy of any website you visit.
If you make use of a service that allows you to import contacts (ex. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal information for the requested service. If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at Privacy Policy

Transfer of personal information abroad 

If you utilize our Services from a country other than the country where our servers are located, your personal information may be transferred across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or when the appropriate standard contractual clauses are in  place. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of  origin. 

Compliance with legal, regulatory and law enforcement requests 

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or  to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to  comply with any ICANN, registry or ccTLD rules, regulations and policies when you register a domain name with us. For reasons critical to maintaining the security, stability and resiliency of the Internet, this includes the transfer of domain name registration information to the  underlying domain registry operator and escrow provider, and publication of that information as required by ICANN in the public WHOIS database  or with other third parties that demonstrate a legitimate legal interest  to such information.

How you can access, update or delete your data 

To easily have your personal information removed or to update your subscription preferences, please Contact Us.
If you make a request to delete your personal information and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
If you are unable for any reason to access your Account Settings or our Privacy Center, you may also contact us by one of the methods described in the “Contact Us” section below. 

‘Do Not Track’ notifications 

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context.  Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com. 

Age restrictions

Our Services are available for purchase only for those over the age of 18.  Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us. 

Non-Discrimination 

We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to this policy 

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes. 

Data Protection Authority 

If you are a resident of the European Economic Area (EEA) and believe we maintain your personal information subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to your local supervisory authority or our lead supervisory authority, the UK's Information Commissioner’s Office, as noted below:

www.ico.org.uk

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Phone: 0303 123 1113

Contact us

If you have any privacy-related questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact us with the subject Privacy Policy.

We will respond to all requests, inquiries or concerns within thirty (30) days.